Selecting the Right Growth Metrics: Fewer but Better

By Leonard Schlesinger, Baker Foundation Professor, Harvard Business School

In the for-profit world there’s a concept called “the one metric to manage,” where you boil down metrics to track the one that really matters. The stories of well-known businesses, including Taco Bell and Au Bon Pain, and how they arrived at their vital few metrics provides food for thought for nonprofits looking to zero in on the measures that will help them achieve impact at scale. Read more >>

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